Privacy Policy

Concertium LLC

Last Updated: 04/24/2026

Concertium LLC ("ShieldWatch," "us," "we," or "our") thanks you for visiting our online and mobile resources, including https://go-shieldwatch.com. We use the words "you" and "your" to mean you, the reader, and other visitors to our online and mobile resources who are, in all cases, over the age of 13.

This Privacy Policy informs you about what personal information we collect, how we use it, who we share it with and why, and what we do to protect it. By using our online and mobile resources, you agree to the practices described in this policy.

1. WHO WE COLLECT PERSONAL INFORMATION FROM

We may collect personal information from the following groups:

Visitors to and users of our websites and online resources

Current and prospective clients and business contacts

Current members of our workforce and job applicants

Third-party vendors and business partners

"Personal information" generally means information that can be used to identify or contact you, including your name, email address, phone number, physical address, IP address, device information, browsing history, and any other information you provide to us.

2. HOW WE COLLECT PERSONAL INFORMATION

We collect personal information in the following ways:

Directly from you: When you fill out forms, sign up for our newsletter, request information, make a purchase, or otherwise voluntarily provide information to us.

Automatically: When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, referring URL, pages visited, time spent on pages, and other usage data. We use cookies, web beacons, pixel tags, and similar tracking technologies to collect this information.

From third parties: We may receive personal information about you from third-party sources, such as data brokers, public records, or partners, which we may combine with information we already have about you.

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

To provide, maintain, and improve our services

To respond to your inquiries and fulfill your requests

To send you marketing emails and promotional materials (with your consent)

To send you SMS/text messages for account updates, promotions, and customer service (with your consent)

To conduct research, analytics, and business planning

To comply with legal obligations

To prevent fraud and protect our legal rights

To personalize your experience on our website

For any other lawful purpose with your consent

4. SMS / TEXT MESSAGING

If you opt in to receive SMS messages from us, you consent to receive recurring text messages from Concertium LLC to the phone number you provide. Message frequency varies. Standard message and data rates apply.

Standard message and data rates charged by your mobile carrier will apply to all SMS communications. Message frequency will vary. By opting in, you confirm you are the owner of the mobile number provided and are over the age of 13. You may opt out at any time by replying STOP to any SMS message.

After opting out, you will receive a confirmation message and no further SMS messages will be sent.

Reply HELP at any time for assistance, or contact us directly at [email protected] or +1 (813) 774-1672.

Mobile Information Non-Sharing Clause:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. WHEN AND WITH WHOM DO WE SHARE PERSONAL INFORMATION

We do not sell or rent your personal information to third-party data vendors or marketing companies. We do not share your information with affiliates for marketing or promotional purposes. We may share your information only in the following limited circumstances:

With service providers and subcontractors who assist us in operating our business, processing payments, delivering services, sending marketing communications, and conducting our business operations. These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain the confidentiality and security of your information.

To comply with legal obligations, court orders, subpoenas, or other legal processes.

To protect our legal rights, privacy, safety, or property, and that of our users and the public.

In connection with a merger, acquisition, bankruptcy, reorganization, asset sale, or other business transaction. In such cases, we will provide notice before your personal information becomes subject to a different privacy policy. Personal information may also be transferred as a business asset in such transactions; in which case the acquiring entity will be bound by the terms of this policy.

5B. SECURITY MEASURES

Concertium LLC takes the security of your personal information seriously and implements appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encryption of personal data in transit using industry-standard SSL/TLS protocols.

Access controls that restrict access to personal information to authorized personnel only, on a need-to-know basis.

Secure storage of personal data on protected servers with firewall and intrusion detection systems in place.

Regular review of our data collection, storage, and processing practices to guard against unauthorized access.

Confidentiality obligations imposed on all employees, contractors, and service providers who handle personal data on our behalf.

SMS opt-in records, consent data, and mobile information are stored securely and are subject to strict access controls and encryption standards.

While we implement reasonable security measures, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver targeted advertising. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookies through your browser settings and can choose to accept or refuse cookies. Some browsers allow you to refuse all cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to maintain our business records, and to comply with applicable legal obligations. When personal information is no longer needed, we securely delete or anonymize it. SMS opt-in and consent records are retained for a minimum of 4 years in compliance with carrier and TCPA recordkeeping requirements.

8. YOUR RIGHTS AND OPTIONS

You do not need to provide personal information to browse most areas of our websites. You have the following rights regarding your personal information:

Opt-out: You may opt out of marketing emails or SMS messages at any time by following the unsubscribe instructions in any message, or by replying STOP to any SMS.

Access: You may request a copy of the personal information we hold about you. To exercise this right, please contact us using the information provided below.

Deletion: You may request that we delete your personal information, subject to certain exceptions required by law. We will respond to deletion requests within 30 days.

Correction: You may request that we correct inaccurate or incomplete personal information.

Portability: In certain circumstances, you may request a portable copy of your personal information in a structured, commonly used, and machine-readable format.

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). For more information on your CCPA/CPRA rights, please see our supplemental California Privacy Notice.

9. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites before providing your personal information.

10. CHILDREN'S PRIVACY

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account.

11. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using our services, you consent to the transfer of your information to countries other than your country of residence, which may provide a different level of data protection.

12. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Concertium LLC
Terms and Consitions: https://go-shieldwatch.com/termsandconditions

777 S Harbour Island Blvd., Tampa, FL 33602

Email: [email protected]

Phone: +1 (813) 774-1672

13. CHANGES TO THIS POLICY

Concertium LLC may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and update the "Last Updated" date above. Your continued use of our website after any changes have been posted constitutes your acceptance of the updated Privacy Policy.